Generative AI policy

Use and application of AI generated texts

AI generated texts may only be used for the intended purpose, i.e. to generate content for your email campaigns. Any other use or application of AI generated texts will violate our guidelines for the use of AI generated texts and may result in Flexmail terminating your access to it.

For any use or application of AI generated texts that violates applicable law or the intellectual property rights of third parties, you as a user or your company will be held fully responsible and liable to cover any loss Flexmail may incur in connection therewith.

You are responsible for ensuring that any summary, text, instructions or other Content you make available while using the features of the AI Model are appropriate and permissible under these Terms.

AI generated texts allow you to generate suggestions for content. Use of the AI Model may result in content and other output generated that are inaccurate or otherwise not fit for use (including from a legal and/or business perspective), and Flexmail make no warranties that the AI Models or any outputs are free from error or bias. It is therefore important that such suggestions are always verified and reviewed before you or your company make use of the result. You must carefully review the resulting Outputs before you add it to a Campaign to ensure everything is accurate, lawful, and otherwise appropriate.

Liability and responsibility

Flexmail, and any affiliate thereof, shall not be liable for any loss, whether direct or indirect, incidental or consequential, arising out of the use or application of AI generated texts.

Flexmail, and any affiliate thereof, will not pay damages or other compensation for loss or injury, punitive or otherwise, arising out of the use or application of AI generated texts.

You acknowledge that AI Models may only be available in certain languages and subject to certain limitations (e.g., restrictions on use for certain types of customers or for certain purposes). You agree to comply with any such restrictions or limitations. Flexmail may modify, suspend, discontinue, or further limit use of the AI Model at any time.

Claude AI

When you use or apply AI generated texts, in addition to accepting these Terms, you will also accept the Anthropic Terms, which can be found here: https://www.anthropic.com/legal/commercial-terms

Acceptance

These terms will only appear the first time you wish to make use of or apply AI generated texts. Once you have accepted the terms, you will always be able to find them again under our legal documents.

Any dispute arising out of or in connection with these terms shall be settled in accordance with the general terms and conditions applicable to our services.

Privacy and Cookies

You should refrain from including private or personal information within the AI interface as any information included in your input will be shared through the AI model with Anthropic.

When you use and apply AI-generated texts, Anthropic’s privacy policy (https://www.anthropic.com/legal/privacy) will apply to the data you or your company enter in AI-generated texts, as these are transferred directly to Anthropic’s platform.

We may use your Inputs and Outputs, including Customer Data, for machine learning purposes in order to develop and improve the AI Model, the Services, and similar products and features.